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2.3 Difference Between Practitioners & Staff

SmartND has created a solution to help practitioners manage their office as easily as possible, by offering free accounts for admin staff. Practitioners can invite admin staff into an office to share all of the information needed to manage the office. (See Help File 2.1)

Step 1: The difference between a practitioner account and a free staff account.

A practitioner subscription account allows the practitioner to manage an office as well as a create & manage patient information by creating medical templates to input into Smart Charts. Free admin accounts allow the admin staff to access anything needed to run the office. Admin staff can use the calendar to book appointments for any doctor in the office they are working in, as well as view patient treatment plans to further assist a patient when they are done seeing the doctor.

  • Admin staff can “select a practitioners calendar” from the drop down menu, to view and manage that specific practitioners calendar.
2.3 Admin Viewing The Calendar

Admin Viewing Calendar

 

Step 2: Admin Masking as a practitioner.

Admin accounts can view the office as an admin, or mask as any practitioner working in that office by selecting view the page as the following user at the top right.

  • Select view the page as the following user at the top right.
  • Choose which practitioner to be masked as.
  • Once admin is masked as a practitioner, they have access to a few more features E.g forms & questionnaires, smart charts and billing & dispensary. Admin staff can not edit a chart, but they can view the patient treatment plan. 
2.3 admin masked as practitioner

Step 2 Admin Masked As A Practitioner.

 

Step 2: Viewing Each Practitioners Hours Of Availability. 

Once admin is masked as a practitioner, the admin staff can view the practitioners booking availability by selecting the practitioners profile.

  • Select view the page as the following user at the top right.
  • Choose which practitioner to be masked as.
  • Once admin is masked as a practitioner, select my profile listed under the practitioner’s name in the top right.
  • Once in my profile select online booking. The online booking page provides the practitioners hours available.

The admin staff can refer to this page when booking appointments for the practitioner.

2.3 Admin viewing practitioners online booking

Admin masked as a practitioner.